Major accountabilities:

• Executes call plans for customers, including medical experts from customer or academic communities; calls on the right person to deliver the right message with the right frequency.
• Develops and applies understanding of customer organizations and networks and of diverse influences that affect customer decisions (e.g. peer relationships).
• Utilizes different tools (iPad, brochures, etc.) and channel to conduct effective product detailing, product presentation to healthcare professionals and/ or other key stakeholders.
• Applies product strategies to develop and implement territory plan, works effectively with Key Accounts (Hospitals, clinics, etc.) and with colleagues across other functions/units, striving to significantly surpass agreed objectives and QTQ targets (Quality – Target – Quantity).
• Provides insight into the local healthcare systems and their impact on Key Accounts; identifies new business opportunities with current or potential Accounts.
• Develops in-depth understanding of the Territory’s market environment, hospitals, key decision makers and doctors; communicates stakeholder insights to internal associates and supports development of new business strategies;
• Ensures that Novartis Pharmaceuticals Corporation products and supporting services are broadly understood and available to more patients and customers.
• Accountable for timely utilization of reporting tools (ex. Agora, QTQ report, …).
• Works within ethical and compliance policies.
• Serves as a communication bridge from field to Marketing and FLM / FFM.
• Other assignment as required.

Requirements:

Education: Bachelor degree in pharmacy or medicine is preferable.
Languages: Vietnamese, English is a plus (written & oral communication)
Experience:

• Experience in similar role and territory can be a plus. Adding requirement to intermediate degree:
• Having worked for at least two years at a lawful medical or pharmaceutical establishment;
• Having been trained under the framework training program for drug introducers under the Minis-try of Health's regulations.